Launching in New Borg El Arab

Everything you need,at your door

Food, groceries, pharmacy items, and daily household essentials — all in one app that delivers to your door across New Borg El Arab.

  • 7categories in one app
  • Cashon delivery
  • Localriders and support from your city

The app is at launch stage — download links will be available soon.

A CallDoor rider on the streets of New Borg El Arab
Categories

Everything your day needs

From a hot meal to a missing medicine to a carton of milk — pick a category and order from stores in your city.

Swipe sideways or keep scrolling

How it works

From the store to your door

Just three steps. Scroll and watch the order make its way.

1

Choose your store and products

Browse nearby restaurants and stores and pick what you need.

2

Confirm your order and address

Review your cart, choose a payment method, and confirm your delivery address.

3

Track your order to your door

Follow every step from preparation to handover at your door.

A day in New Borg El Arab

At every hour, there's an order on its way

Not just food. CallDoor covers household needs from the morning coffee to the last order at night.

A flat white coffee with coffee beansMorning · 8:00 AM

Coffee & breakfast

Fresh bread, coffee, and a quick breakfast before work.

Pharmacy shelves stocked with medicines and care productsMidday · 1:00 PM

A missing medicine

Order from a nearby pharmacy without leaving home or work.

Fresh pizza coming out of a wood-fired ovenAfternoon · 4:00 PM

Family lunch

A full meal from your favourite restaurant, delivered to your door.

Milk, yoghurt, cheese and eggsEvening · 9:00 PM

Household top-up

Milk, vegetables, or cleaning supplies — a late supermarket run.

Service area

Starting in New Borg El Arab

  • Coverage across the districts of New Borg El Arab
  • No coverage outside the city yet
  • Coverage expands gradually as the service grows

The app checks your exact address when you drop your delivery pin, and shows the stores that deliver to you.

Download the app
Customer app

An Arabic experience from the first screen

Scroll and watch the app's key screens change with you.

  1. 01

    Restaurants, supermarkets, and pharmacies on one screen, organised by category.

  2. 02

    See the store's catalogue, prices, and what's actually available before ordering.

  3. 03

    Choose cash on delivery and save your address for future orders.

  4. 04

    From store confirmation to preparation to handover — the status is always clear.

  5. 05

    Revisit any past order, see its details, and reorder easily.

  6. 06

    If something's wrong with an order, reach support without leaving the screen.

Download on the App StoreComing soonGet it on Google PlayComing soon
01

Discover stores in your city

Restaurants, supermarkets, and pharmacies on one screen, organised by category.

02

Browse products in detail

See the store's catalogue, prices, and what's actually available before ordering.

03

Cash on delivery and saved addresses

Choose cash on delivery and save your address for future orders.

04

Track your order step by step

From store confirmation to preparation to handover — the status is always clear.

05

Your order history in one place

Revisit any past order, see its details, and reorder easily.

06

Arabic support inside the app

If something's wrong with an order, reach support without leaving the screen.

1 / 6
Download on the App StoreComing soonGet it on Google PlayComing soon
A merchant preparing a CallDoor order for pickup

Merchant portal

New order — in preparationPreparing
Order ready for pickupReady
Store open for orders
For merchants

Put your store in front of more customers in your city

A simple merchant portal for managing orders and products without complexity.

  • Receive and manage live orders
  • Manage products and availability
  • Update preparation status per order
  • View order history and settlements
Become a merchant
A CallDoor rider reviewing deliveries and earnings

Rider app

Deliveries today—
Cash to hand over—
Available for orders
For riders

Ride with CallDoor in your city

Clear steps for every delivery, control over your time, and visibility into earnings and cash handovers.

  • Receive delivery offers
  • Clear pickup and delivery steps
  • Update your own availability
  • Track earnings and cash handovers
Become a rider
Operations

Someone is watching every order

The CallDoor team oversees the order lifecycle from confirmation to handover, coordinating merchant, rider, and customer.

The CallDoor operations team following orders on the map
Operations room

Monitored order lifecycle

Every order has a clear status from confirmation to handover.

Merchant & rider coordination

The team steps in when an order needs coordination between both sides.

Customer support

A clear support channel if something goes wrong with an order.

Secure account access

Every account — customer, merchant, or rider — has its own sign-in.

CallDoor currently operates within New Borg El Arab, and coverage expands gradually as the service grows.

Cash on delivery is available today.

From the order tracking screen in the app you can see your order status at every step.

Tap "Become a merchant", submit your store details, and our team will contact you with next steps.

Tap "Become a rider", submit your details, and our team will contact you to activate your account.

Through the support section in the app, or the "Contact us" form on this page — our team will reply.

Contact us

Knock on our door

A question, an idea, or need a hand? Your message goes straight to our operations team in New Borg El Arab.

Full contact page
What is it about?

Give us at least a mobile number or an email so we can reply.

Your data is safe with us — it travels over an encrypted connection, we only use it to reply to you, and we never sell it. Privacy Policy

Terms & Conditions

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The door is open

Ready to order everything you need?

Download the app, or register your interest as a merchant or rider and our team will follow up.